Most Managers Don't Know How to Coach People. But They Can Learn - HBR
Are you successful at coaching your employees? In our years studying and working with companies on this topic, we've observed that when many executives say "yes," they're ill-equipped to answer the question. Why? For one thing, managers tend to think they're coaching when they're actually just telling their employees what to do.
According to Sir John Whitmore, a leading figure in executive coaching, the definition of coaching is "unlocking a person's potential to maximize their own performance. It is helping them to learn rather than teaching them." When done right, coaching can also help with employee engagement; it is often more motivating to bring your expertise to a situation than to be told what to do.
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