The One Skill Most Successful Leaders Have - Jonathan Clark
A few years back, I was a sales manager working for a national consumer electronics retailer. I'd worked for, and with, a number of store managers during my tenure, but John was different. For the first few months we worked together, I felt there was something special about his management style, but just couldn't put my finger on it.
Then one day, while John was providing some much-needed mentoring, he said, "God gave us two ears and one mouth. There's a good reason for that. You should listen more than you talk."
I just stood there.
Silent.
After it sunk in, it was as if he had revealed his super power.
Continued here