How to Reduce Personal Bias When Hiring

When it comes to hiring diverse candidates, good intentions do not necessarily lead to good results. I once met a talent acquisition leader at a large global technology company who had changed the organization's hiring process in multiple ways to bring in more diverse candidates but was frustrated by the lack of progress. Internal analyses showed that even though the company had interviewed a higher number of non-white candidates in preliminary rounds, their final hires were still overwhelmingly white.

I've seen this same situation play out in multiple organizations and industries and often it's because well-intentioned hiring managers end up inadvertently weeding out qualified candidates from underestimated backgrounds because of unconscious bias.

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