It's people, not technology, that will decide the future of work

As a trade union leader, I am often asked about the impending catastrophic impact of technology on jobs. Are the more extreme estimates of job loss credible or is the reality more nuanced? Are we heading towards a data dystopia or on the road to a digital promised land?

In truth, nothing is written in stone. Technology itself will not determine the way forward. It’s all about the choices that governments, businesses, workers and their unions and societies as a whole make.

The accelerating march of digitalisation, robotics and a plethora of technological innovations will affect production, services and life in general - in ways that are hard to predict but which will surely be profound. The challenge is to make the right decisions, putting people at the centre and technology at the service of people.

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