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|How loyal are Indian consumers - India Consumer Loyalty Study 2015 |
by eMart Solutions
The findings from this report revealed that though customers have access to plenty of options, they also tend to be loyal to a brand if the brand goes above and beyond to provide a fantastic customer experience. The insights and recommendations highlighted in the report are intended to draw attention of the businesses on what is important to the customers by analysing their engagement behaviour and perception about the loyalty programs.
|Omni-Channel and Beyond: Top 9 Strategies for Retail Supply Chain Design |
|Creating Competitive Advantage in Retail through Sustainability and Energy Management |