In many cases ERP implementations miss the mark and instead of delivering promised cost reductions, business agility and performance improvements they create complexity and duplication of effort. In the worst cases they result in poor quality and customer service and a dangerous lack of visibility into the business.

If you're looking for your rst ERP system or looking to upgrade from an existing system, the evaluation, selection and implementation process is a long-term strategic decision for your organization

In recent years, the corporate focus on IT cost cutting and consolidation has been relentless. But a recent survey indicates that value generation and security are higher priorities than cost cutting, as European technology chiefs increasingly shift to a service delivery model.